Claims

Claims

In the unfortunate event of claim having to be made, you will want your claim dealt with quickly and efficiently. Here at Direct Insurance Group Plc we are dedicated and commited to providing a first class service and our embedded customer service ethic is supported by an efficient responsive claims team

Our experienced claims team will ensure that claims are reported to insuers promptly and will regularly update you on the progress of your claim

If you wish to report a claim please contact claims@direct-ins.co.uk or call our claims hotline on 01277 844 390

Claims Procedure

When loss or damage occurs, it is useful to make a written note of the basic facts, such as the time of discovery or when the incident occurred. Best do this as soon as you can as the memory quickly fades.

Please use the notes to the left which are designed to help you more specifically with most of the typical claim types